E PRIVACY POLICY

 

PRIVACY POLICY


Vincent Octeau Joaillier inc. ensures respect for its clients and their right to privacy. This privacy policy describes what personal information we may collect, the purposes for which we collect it and how we use it.

 

When you use the www.octeaujoaillier.com website and purchase products online, you agree to these terms and conditions.

 

 

1. TYPE OF INFORMATION COLLECTED

When you place an order online or communicate with us via any other form (contest, survey, guarantee, etc.), you are sending us personal information such as:

  • Your name;
  • Your postal address;
  • Your email address;
  • Your telephone numbers;
  • Your credit card information.

Certain information is required in order to allow us to proceed with the transaction and deliver the order to you. This information will generally be identified by an asterisk (*). You may also be asked for other additional information to help us serve you better. However, it remains at your discretion whether or not to provide them.

 

2. REASONS WHY WE COLLECT THIS INFORMATION

As previously mentioned, collecting certain information is essential in order to be able to serve you. This information is used in particular:

  • To process your order (payment, delivery, etc.);
  • To answer your questions related to the status of your order;
  • To communicate with you if necessary;
  • To provide you with personalized offers relating to your purchasing preferences;
  • To constantly improve your customer experience.

 

3. USE OF PERSONAL INFORMATION COLLECTED

We never share your personal information with a third party, unless we are required to do so by law, as part of legal proceedings, in response to a request from law enforcement authorities.

 

4. PROTECTION OF PERSONAL INFORMATION

We have made sure to adopt the appropriate computer measures to preserve the confidentiality of the personal information collected and to protect it against theft, loss and unauthorized communications. In addition, we ensure that all of our employees sign a confidentiality agreement in connection with this policy.

At Vincent Vincent Octeau Joaillier inc.We make a point of preserving the trust you place in us by shopping on our site.

 

5. USE OF LOGIN COOKIESCOOKIES)

You may notice a message informing you of the use of cookies, better known as cookiesand asking for your permission to install on your computer.

Because they remember the navigation performed on our site, the purpose of these files is, in particular, to personalize your visit according to your preferences and to help us better understand the products that interest you.

At any time, you can accept or refuse the installation of cookiesIt is possible to accept or deactivate them by default through your web browser settings. However, deactivation will prevent you from enjoying an optimal browsing experience on our site.

 


 

Please note that we reserve the right to modify, supplement or update this policy without notice other than the posting of the new terms on this page. Therefore, it is your responsibility to review this policy regularly when you transact on our site.

For any questions, please contact our customer service at 450 649-4938 or via octeaujoaillier@videotron.caYou can find our up-to-date opening hours here.

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